How to Purchase Tickets

Tickets for day-time tours may be purchased (subject to availability), up until the time of the tour.

All evening tours MUST be prebooked and prepaid. Tickets may be booked and paid (subject to availability) up until 4:00pm on the day of the tour.

No person will be allowed on a tour without the appropriate official ticket.

Tickets for Site Entry/Self Guided visits and Public Tours of Maitland Gaol may be purchased by:

1. Phone:

Ring (02) 4936 6482 with your preferred tour and credit card details ready. (Mastercard or Visa)

2. In Person at Maitland Gaol:

Come into the Visitor Reception counter at Maitland Gaol and make your choice with payment by credit card or cash. No ticket sales are available by this method after 4:00pm.

The Visitor Reception counter is in the Administration Office of Maitland Gaol at:

Level 1, 'Governors Residence'
Maitland Gaol
6-18 John Street
EAST MAITLAND   NSW   2323
(building on the right-hand side of the main entrance)

3. Internet:  

Tickets for Public Guided Daytime and Torchlight Evening Tours and some Public Functions are available for purchase over the internet from this website.  Tickets will generally be available for tours up to 3 months in advance.  Click here to go to the secure sales web page for purchase of tickets. Payment can be made by Mastercard, Visa or American Express.

4. By Post:

Ring (02) 4936 6482 with your preferred tour details. Make a booking and forward payment by cheque or money order to:

Maitland Gaol
PO Box 249
EAST MAITLAND   NSW   2323

Cheques and Money Orders should be made payable to Maitland City Council.  This method is only available where there is time for payment to arrive, be cleared and tickets to be despatched prior to the tour.

5. In Person at the Maitland Visitor Information Centre:

Come into the Visitor Information Centre in Maitland and make your choice with payment by credit card or cash. No ticket sales available by this method after 4:00pm.

The Visitor Information Centre is located at:

Ministers Park
Cnr New England Highway and High Street
MAITLAND   NSW  2320
(Enter from High Street)

Prior to purchasing your tickets, whether by phone or in person, please read the Ticketing Conditions.