Our Staff

If you have questions about any aspect of the facilities available at Maitland Gaol, please contact a member of our Management and Customer Service Team who will be happy to provide you with the information required or refer you to the appropriate staff member. We are here to help you.

Management and Customer Service Team

Managing Maitland Gaol, Gordon is responsible for the implementation of its strategic direction and coordinates the marketing and development of the facility.

• Strategic Direction – Business Plan Framework, Marketing & Development
• Management and Operations
• Promotion
• Events and Functions Resourcing
• Tenant Relations and Maintenance Coordination
• Heritage Issues and Interpretation  

Co-ordinating the Customer Services Team for Maitland Gaol, Rhonda is often the first point of contact between Maitland Gaol and clients. Rhonda co-ordinates the customer service area of the Administration Office and ensures that clients expectations are realised.

• Customer Service and coordination of part time and casual administration staff and tour guides
• Merchandise and Displays
• Event and Function Liaison
• Client Promotion
• Trade Familiarisations

Mac assists with the administration of Customer Services and undertakes tours, especially where an historical theme is required.

• Customer service, client liaison and coordination of function and event setup
• Maintenance supervision and volunteer liaison
• Historical research coordination
• Oral history research
• Tour Guide
   

Chris assists with the administration of Customer Services and undertakes tours, especially where an historical theme is required.

• Customer service, client liaison and supervision of functions and events
• Maitland Gaol Collection coordination and volunteer liaison
• Historical research
• Tour Guide

Cheryl guides tours of Maitland Gaol, especially where the Psychic theme is required.

Pete guides tours of Maitland Gaol, especially where the Ex-inmate theme is required.

Dave guides tours of Maitland Gaol, especially where the Ex-inmate theme is required.